LEGAL REFERENCE

Aap ka account qanoon aur mehfaz rahe

ek602 par aap ka har khel, har deposit aur har withdrawal Pakistan ke qanoon ke mutabiq chalti hai. Hamara legal framework supported ilaqon mein transparent rakhta hai taake...

Transparent PolicySecured PaymentsLocal Compliance
ek602 Aap ka account qanoon aur mehfaz rahe

Qanuni zimmedari aur account suraksha

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

LEGAL SUPPORT

Policy ke sawal ke liye contact karo

Email Support Aap ke qanuni sawaal ke liye hum 24...
Live Chat Policy ke baare mein tezi se samjhne ke...
Help Center Hamara help portal mein legal FAQ, account security...
TRUST MARKERS

Qanuni asmaniyat aur transparency

Age Verification

Har naya account age proof ke liye automatically check hota hai. Fake ID wale accounts block ho jate hain.

Data Encryption

Aap ke personal aur payment data SSL encryption se protected hota hai. Hackers se safe rakha jata hai.

Withdrawal Audit

Har withdrawal request compliance team se guzarta hai. Money laundering checks automatic hote hain.

Regional Blocking

Jahan qanoon ijazat nahi deta, wahan access block rahta hai. Illegal ilaqon mein khel nahi chal sakte.

Transaction Log

Aap apne account dashboard mein har transaction ki tafseel dekh sakte ho. Tamam records saved rahte hain.

Policy Updates

Jab bhi legal requirement change ho, hum turant update karte hain. Aap ko notification mil jata hai.

Hamara legal stance aur customer rights

Account SecurityPassword protected login, two-factor authentication available, session timeout after inactivity.
Payment SafetyJazzCash, Easypaisa, SadaPay, Raast direct integration. Tokenized payment processing, no card storage.
Dispute ResolutionWithdrawal issues resolve within 48 hours. Account closure requests process within 24 hours.
Data RetentionAccount data retained per Pakistan law. Deletion requests honored after compliance review.
JurisdictionLocal law compliance in supported regions. Regional blocking where gambling is prohibited.
TransparencyPolicy document available in Urdu. Legal changes announced in-app 30 days prior.
Customer RightsAccount closure anytime, funds return to source. No hidden charges, all fees disclosed upfront.

Aap ke rights aur hamari zimmedari

Account Ownership

Aap ka account sirf aap ka hai. Login credentials share nahi kar sakte. Account transfer nahi hota.

Fund Protection

Aap ke paise alag account mein separate rakhe jate hain. Business funds se mixed nahi hote.

Withdrawal Rights

Kisi bhi waqt withdraw kar sakte ho. Minimum balance zaroori nahi. Processing 24 ghante mein.

Closure Policy

Account close karna chahte ho toh directly kah do. Funds return hote hain, charges nahi lagti.

Privacy Control

Aap apne data access kar sakte ho. Personal info third party ko share nahi hota without permission.

Complaint Handling

Koi problem ho toh report kar sakte ho. Investigation 7 din mein complete hoti hai.

Hamara legal FAQ

Ek602 sirf un ilaqon mein kheyl-kud allow karta hai jahan local qanoon ijazat deta hai. Aap ke region ko automatically check hota hai. Agar aap ke ilaqe mein gambling illegal hai, toh account nahi ban sakta.

Aap ke JazzCash, Easypaisa, SadaPay ya Raast account se jo paise deposit karte ho, woh ek602 ke separate bank account mein rakhe jate hain. Business funds se alag hote hain. Agar hum band ho jaye toh aap ke paise protected rahte hain.

First withdrawal mein ID proof (CNIC or Passport) aur address proof chahiye. JazzCash, Easypaisa, SadaPay ya Raast account verified hona chahiye. Aage ke withdrawals ke liye documents save rahte hain.

Haan, hamara system SSL encryption use karta hai. Password hashed format mein save hota hai. Account dashboard se aap apne data access kar sakte ho. Third party ko share nahi hota.

Account immediately close ho jayega. Balance aap ke registered payment method par return hota hai. Withdrawal process 24 ghante mein complete hoti hai. Account reopen nahi ho sakta, naya account banana padta hai.

Haan, har account age verification zaruri hai. 18 saal se kam umar par account ban nahi sakta. ID check automatic hote hain. Fake documents par account permanent block hoti hai.

Support team ko contact karo. Har withdrawal case individually check hota hai. Fraud detection mein delay ho sakti hai. Issue resolve hone par amount immediately transfer hota hai.